Specialist, Customer Experience
Meraj has spent over 25 years in managing brand focused marketing and digital business transformation strategies, automating Sales and Marketing processes, optimising Customer Experience, and providing consulting services to leaders in Digital and Marketing.
His specific areas of competence are:
- Data-driven marketing
- Digital and Social Media delivery
- Campaign management
- 360° Brand development
- Customer analytics and insights
Meraj has worked across several industries and international markets, and held senior roles with icare NSW, Lenovo, American Airlines, and Sabre/Abacus Systems. He has also managed a Singapore based digital consulting practice.
Meraj holds an MSc. in Applied Computing Technology (UK), and is pursuing a Master of Analytics (Research) with a focus on utilising Artificial Intelligence for marketing data optimisation.