Client Partner – Customer Experience
Karthik, as a client partner in Customer Experience, has a passion for innovation in data and digital fields driving customer experience in business. Karthik Murugan has more than 20 years of experience as an IT professional and has worked in a number of senior roles across different sectors Federal Government, Manufacturing, Aviation, Retail, Insurance and Banking.
His specific competencies are
- Advanced analytics, Data Engineering and Data Ops,
- Information Management,
- Customer Experience Strategy and
- Digital Integration through Microservices
He is passionate about how data can enable businesses to create a differentiating customer eco system, giving organisation an enviable competitive advantage.
Karthik has two Masters degrees in Software Engineering and ICT Management, he also holds certification from Carnegie Mellon in Enterprise Architecture.